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Frequently asked questions

How are the cookies packaged?

 To ensure freshness, all of our decorated cookies are individually heat-sealed in cellophane packaging and boxed, at no extra cost. 

Do you have cookies that I can buy right now?

 At this time, we are not a retail bakery location, so we do not have cookies ready made for walk-in customers. However, extra cookies can be posted for sale on instagram during pre-sale pickups. There will also be opportunities to get cookies and baked goods at pop-ups/markets which you can stay updated via Instagram. Baked shed will also be coming soon!

When will you have your pre-order sales?

Pre-Order Sales go live a few weeks before holiday dates.

There will usually be a pre-order sale for the following, but not limited to: Valentine’s Day, Easter, Teacher's Appreciation Week, Graduation Season, Halloween, and Christmas.

 

Can I place an order for the same day or week I need cookies?

Unfortunately we do not offer same day orders – we need at least two weeks in advance due to the time it takes to process an order or if there are already orders in place. We recommend placing your order as soon as you can to ensure your order will be fulfilled.

If you need to place a rushed order (one week ahead of event), submit custom cookie order form and we will do our best to accommodate. Rush order fee may apply.

Do you ship cookies?

 We do not currently offer shipping, however it may change in the near future!